We were very excited to work with Michigan Basketball during the Fall 2018 semester. Our client wanted us to help them increase student section attendance at Michigan Basketball games. In conclusion, we had three main recommendations for our client: Increase the number of claim periods, offer rewards that drive attendance, and partner with student organizations.
A venture in Tech Consulting, the MDining Website Restructuration project was very interesting and provoked different skillsets from our consultants, such as website design and employee training.
As any Michigan fan, we were very eager to work with MAthletics, specifically MAthletics Ticket Office and Michigan Football. The goal of our project was to create a pricing model to generate additional revenue. This pricing model would affect all non-student football tickets for Fall 2019. A lot of market research, financial analysis and out-of-the-box thinking was involved.
Assessed the Office of Advancement's solicitation and campaign process through both qualitative and quantitative analysis.
Collected data to understand the supply and demand on a variety of different products currently sold to optimize profits.
Identified how to fully utilize their database as well as create better schedule placements and the transition process between semesters by sorting through quantitative data.
Identified ways to generate revenue as well as potential marketing opportunities including social media presence and brainstorming contests.
Sorted through data to identify demographics and improve marketing strategy to reach out to students and remodel staffing duties.
Collected data to create a curriculum for the internship project that would be then funded for the internship and coming up with marketing opportunities.
Improved bus schedule and maximized profits by streamlining operations, increasing customer satisfaction, and developing an effective marketing strategy.
Used data to locate bottlenecks and proposed solutions to streamline services
Improved internal operations with performance tracking system and streamlining visions, goals, and values of organization through surveys with members and other consulting organizations
Evaluated the factors that result in student participation within a classroom via econometric experimental design.
Assessed current model for supporting research across the College of Engineering and recommend alternative governance models to improve grant management.
Our client approached us with early concerns regarding operational inefficiencies in the Intramural Sports Building, including employee shifts scheduling, hiring and training processes, and marketing.
Examined ways to reduce costs in lighting, water, and gas usage at Michigan Union
"I have now worked with the MEG group on two projects. They are very thorough in each aspect of their project. They always conduct themselves in a professional manner, while being very courteous in all interactions. I would highly recommend the MEG group." –Phillip Reid (Michigan Union Maintenance Manager)
Reorganized CAEN hotline, examining the current CAEN Hotline set up, and analyzing the call data to suggest simpler staffing scenarios to accomplish the same level of service.
"I want to personally thank the Michigan Emissary Group for their outstanding work with analysis of our CAEN Hotline. Their analysis of our call data and their recommendations gave us a solid footing to make changes for reimagining the service. The first set of changes were implemented this summer and we are very pleased with everything so far." –Mark Giuffrida (Director of CAEN)
Click below to see how our recommendation made real impact on CAEN!